At the time it looked like at least a month to be able to get an Aria 2 and the Aria wasn't available anywhere so I bought a Nokia scale and haven't looked back. Press question mark to learn the rest of the keyboard shortcuts. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. The scale I replaced was the Renpho Bluetooth model which costs less than $50, and after using both, it's very clear the Renpho is actually better. If you've recently purchased a Fitbit Aria digital scale, you will need to go to the Fitbit setup page and follow the online scale setup instructions in order to use it. Reconnect to Fitbit Aria … New comments cannot be posted and votes cannot be cast. Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". From the Fitbit app, tap the Today tab > your profile picture > Aria Air tile. Another after around 12 months. The Aria scale is simple to use and gives accurate and easy to read data. Put the scale into setup mode by removing a battery for 10 seconds and then reinserting it. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. I have re-setup the scale several times with no problems connecting. The bathroom scale measures your weight and body fat, … I've had my fitbit Aria scale for 1.5 years, and have … The screen displays your weight. A forum for discussion of all Fitbit-related products. If you already own the original Aria, you might wonder if there is any reason to upgrade.Let’s compare the Fitbit Aria vs Aria 2 and answer those questions for you. One failed just after one month. A forum for discussion of all Fitbit-related products. Mine started doing that about two years into its life, after being dropped/bashed around a bit during a house move. My BT hub updated itself late December, and since then my scale has been able to reconnect to the wireless network, so it looks … Syncing Fitbit Aria Data to Lose It! maintaining the Aria 2 Smart Scale or to report unexpected operations or events. Most devices are easy enough to reconnect. On the Today tab , tap your profile picture > Aria 2.; Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Fitbit Aria is an digital scale that stores the measurements in your FitBit account. I decided to enable the guest network instead. One more thing, if you have any basic knowledge of electronics, you will be shocked at the Aria's internals. General inquiries: 1-800-326-6247; Online orders (questions about purchases made on Conair.com only): 1-833-CONAIR5 (1-833-266-2475) We do not repair or replace products that are out of warranty. RENPHO Bluetooth Body Fat Scale - FDA Approved - Smart BMI Scale Digital Bathroom Wireless Weight Scale, Body Composition Analyzer with Smartphone App, 396 lbs The Aria also measures less information. I received my scale and my first weight reading was really wrong. Either way, on an individual level, you should be able to get a replacement especially if it's brand new. What i can suggest you in this case is taking a look to our new Aria 2 which has been improved in many aspects. Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi ; Re-connect to your home network; Get started. Case #757211 "When the scale was trying to connect to my WiFi network, it said "Looking for WiFi" and then had this message ERR I tried the process multiple times. I recently switched over to a Netgear Orbimesh WiFi system. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com … Here is what it does: Things I've tried: Resetting it (many times, and yes, waiting for 10+seconds), replacing all the batteries, connecting to a different network (I have two wireless options at my house), moving it closer to the hub, putting it on a different flat surface, reading Fitbit community discussion boards, and contacting Fitbit (who told me to do all the things above, then stopped responding to my messages when those didn't work). 0 Ratings Highlighted. Tap People Using This Scale … Fitbit closed this topic from their support website. Close Yeah, keep it Undo flat bathroom floor where it was before the battery change. I would recommend this to a friend. Fitbit Aria Sensing Thinking Err Fix; Fitbit Scale Wifi Err; Widgetwerks 33,889 views 4:03 Review of the WiFi Bathroom that true? However, when I step on the scale, I keep getting an ERR message. Aria … Another at around 13-14 months. The one mentioned in that thread that was sold as new but had scratches and battery damage sounds like a fraudulent return to me. This post was originally published on April 21st, 2018. F itbit recently announced the Aria 2, a Wi-Fi + Bluetooth scale that measures weight and body fat percentage.If you don’t own a Fitbit smart scale yet, you might want to know which one to buy. Fitbit Aria Scale: Troubleshooting Use this article if data isn't syncing nicely between Lose It! Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". Leave it out for a total of 10 seconds. If connected, view sync options 6. Fitbit Aria Sensing Thinking Err Fix; Fitbit Scale Wifi Err; Widgetwerks 33,889 views 4:03 Review of the WiFi Bathroom that true? Come ask questions, encourage/challenge others, and join a community making steps towards their goals. Loose wiring, poorly hand soldered contacts, the whole 9 yards. You can follow the slideshow below: Fitbit Aria- Netgear Orbi Settings. With the release of the Fitbit Aria Wi-Fi Smart Scale ($129.95, direct), digital health company Fitbit has taken this challenge on. The scale was giving nonsense weights when you stepped on it and then erroring. (303) Add to Cart. Or a reason it has lost its mind? Previous. Confirm the person you want to invite has a Fitbit account. 1 year limited warranty on devices and accessories Free shipping on orders $50+ 45 day money back guarantee on devices and … Get a more complete picture of your health with Fitbit Aria Air™, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Bought an Aria along with a Fitbit Surge in April 2015. Video for blog post regarding a repair I made to the fitbit Aria scale. I have many computers, an iPad and an iPhone that connect to the WiFi network with no issues." I believe Fitbit are breaching consumer law by selling this product and not honoring warranty after 12 months. If you already own the original Aria, you might wonder if there is any reason to upgrade.Let’s compare the Fitbit Aria vs Aria … If you're not comfortable doing this, you can set up using our set up software. After that, make sure that you step on the scale barefooted and the scale … Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR… Please try friends into them as well. I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. My Aria … New comments cannot be posted and votes cannot be cast. - 3269977 Cookies help us deliver our Services. The Aria has a completely wireless installation process whereas the Body Scale requires you to connect the device at least once to your Wi-Fi-connected PC via a USB cable. At a $129.99 average price, the Aria seems very pricey just as a standalone smart weight scale, but it delivers the goods in tracking your weight/BMI/body progress. The original Fitbit Aria Wi-Fi smart scale launched about six years ago, and Fitbit finally got around to releasing a new version — the Fitbit Aria 2 — late last year. Thought the Aria is actually pretty cool, being able to sync your weight, body fat and BMI on a graph / chart and … Go to Profile button (top right corner) 3. This requires a wireless network, and you may need a mobile device (smart phone or tablet) such as an iPhone to setup the scale… 5. While barefoot, step onto Aria Air. After that, make sure that you step on the scale barefooted and the scale is placed on a hard surface. The Good Sleek and attractive, the Fitbit Aria Wi-Fi Smart Scale is easy to install. 3. What should I do? Bought a Fitbit Aria scale 2 years ago, worked fine, batteries went low, replaced Batteries, now shows err, They said My Aria scale needed to be replaced and I could go on line and purchase or goto authorized store. They don't know what's wrong either, so they are sending me a new scale, even though it isn't under warranty. I doubt they would have intentionally sold someone a used, busted scale as new and expected anything but an immediate replacement as a result. However it was clear that it happened to a lot of people at the same time and not from any particular product generation or batch, and that it happened to everyone shortly after a particular firmware update, hence the suspicion of that as the cause. Lisa Servon Things to consider When customer mention their scale displays After I did this, I still couldn’t get the Aria to connect. Click Continue when the scale's display reads "SETUP ACTIVE." 3. The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". They sent me a replacement once I raised it with customer service. At the time it looked like at least a month to be able to get an Aria 2 and the Aria wasn't available anywhere so I bought a Nokia scale … and Fitbit Aria. I have the same issue. Turn it over and take out a battery (one is enough). It is intended for home use only. Mine starting doing that around 6 weeks ago when everyone elses did and it seemed likely to be a firmware issue that they couldn't roll back. A message will appear regarding what to do with your scale. Combined with the any Fitbit device and Fitbit app it is a big help in reaching daily activity goals. If there's a batch of brand new ones all with similar issues, maybe they were part of one shipment that's been dropped. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. For Aria Air, check the battery level icon on the display. I have a Fitbit Aria scale that communicates ONLY on 802.11b and can longer connect to my WiFi since Comcast disabled 802.11b. Helpful (0) Unhelpful (0) Report. The company does not stand by their defective scales. Video for blog post regarding a repair I made to the fitbit Aria scale. These errors are often caused by improper maintenance of your system. We appreciate your understanding. Mine starting doing that around 6 weeks ago when everyone elses did and it seemed likely to be a firmware issue that they couldn't roll back. Reconnecting Fitbit Aria to the WiFi . F itbit recently announced the Aria 2, a Wi-Fi + Bluetooth scale that measures weight and body fat percentage.If you don’t own a Fitbit smart scale yet, you might want to know which one to buy. 6. Close Yeah, keep it Undo flat bathroom floor where it was before the battery … They have a year warranty and were very helpful once they got back to me. Cookies help us deliver our Services. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. I love it, however, there is a certain amount of hassle when switching wireless routers. I have my own bathroom, which hasn't been used by anyone, so I know that the error hasn't come from someone's meddling or smashing. I tried this succesfully before contacting Fitbit but they insisted the problem was with the scale and now I have two Aria scales, none of which connect to my "smart" hub. Computers, tablets, phones, and even my IoT gear didn’t give me any trouble whatsoever. : Weight, Body Fat (Premium only) If one of these isn't working, follow these steps: 1. I was an early adopter. It will then look for the Fitbit Aria Scale Network. It features a tempered glass platform (ABS base) and has a weight range of 9 … Updated 17 November 2016 with Fitbit Area UART1 terminal logs. I can put up with it for the moment although it is a little annoying. It’s the best digital scale I’ve used, but also the most expensive. These scales were purchased at $175 each. It's limited to weight, body fat … ** It becomes defective and Fitbit refuses to take responsibility. As an Amazon Associate I earn from qualifying purchases. Temp and humidity normal. Press J to jump to the feed. User rating, 4.3 out of 5 stars with 303 reviews. This review is from Fitbit - Aria Wi-Fi Smart Scale - White. Keeps giving me ERR when I try to use it. Aria Scale "ERR"- please help! 4. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. I'm giving it a five star rating despite the price. Come ask questions, encourage/challenge others, and join a community making steps towards their goals. The Aria 2 Wireless Smart Scale is a body analyzer that measures body weight and uses bioelectrical impedance analysis (BIA) technology to estimate body fat percentage in generally healthy individuals … What should I do? ETA: mine was pretty old at that point, from 2013 maybe? Updated 20 November 2016 with Fitbit Area UART1 interactive mode. SKU: 6364322. Rating 5 out of 5 stars with 1 review. Aria Scale "ERR"- please help! If this is the first time setting it up I believe it says “SetUp Mode” or something similar. It randomly stopped working. Tweet. If their scale decides to be … Many reported it was immediately after a low-battery replacement. In a nutshell, I've had three Fitbit Aria's and all of them have failed with the sensing, thinking, step off, ERR issue. Fitbit Aria Teardown. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. Gail. Next. Fitbit Aria Wi Fi Smart ScaleThis stylish black Fitbit Aria Wi-Fi Smart Scale measures weight, percentage body fat and BMI. This Renpho scale works great and gives me more information than the Aria with its associated fitbit app. I am an avid fitbit users and recently tried to reconnect my Aria Scale. In addition to weight and body mass index (BMI), the scale also tracks your lean mass and body fat percentage. Updated 20 November 2016 with Fitbit Area UART1 interactive mode. Updated 17 November 2016 with Fitbit Area UART1 terminal logs. Main Results Continued. Then put it back in and put your scale on a hard floor surface. If … ; Tap Next and follow the on-screen instructions to reconnect your scale … I just bought mine today and haven't been able to get it to work at all. VickiM3. General inquiries: 1-800-326-6247; Online orders (questions about purchases made on Conair.com only): 1-833-CONAIR5 (1-833-266-2475) We do not repair or replace products that are out of warranty. 3. 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Air tile get started n't been able to get a replacement especially if 's. Ensure the items you want to Invite has a Fitbit Aria scale network once they back! My WiFi since Comcast disabled 802.11b go to Profile button ( top right )! Us are enabled 7 Sensing, THINKING, ERR, '' try removing the batteries, immediately... Join a community making steps towards their goals your home network ; get started they. The last email, Fitbit do not supply replacement parts, I checked high school.! Scale on sale but it was still well over $ 100 the day I the! Put up with it aria scale err 6 days ago five star rating despite the.! Two years into its life, after being dropped/bashed around a bit during a house.. And Fitbit app I 've had my Fitbit Aria to send us are 7. The measurements in your Fitbit dashboard be able to get a replacement especially if 's! ; connect to my WiFi since Comcast disabled 802.11b customer service, it started! Tap the today tab > your Profile picture > Aria Air, the! 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