I see that there was recently a firmware update for the BT Smart Hub so could this be the reason? #cat #catsofinsta, This was such a fun game. I'd like you to try tapping your scale at the part where the heels are positioned and check if the screens shows more than just "Setup Active". About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2021 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info. This website uses cookies to improve your experience while you navigate through the website. I keep getting stuck at "Step 2: Sending your wifi information to the scale..." on my mac laptop. I just got a new Aria 2 and I'm trying to set it up with my wifi. These cookies do not store any personal information. Plug your watch into the charger and make sure it’s in range of your Wi-Fi network. Following the instructions explicitly, my FitBit Aria 2 device will not connect to the PlusNet Wi-Fi. fitbit have sent me a new scale but that won't connect either. Check your router settings to ensure that it is compatible with the 802.11b protocol. Get a more complete picture of your health with Fitbit Aria Air, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Version: 1.0.4.175 Released: 06.21.2017 When this window appears, select Save File: You may see a system … I have followed the directions. So, new router and now my aria refuses to connect. Fitbit Premium Review Membership Benefits, Fitbit Zip Review Less Expensive But Full of Features, Kidobi: Educational Videos and Games For Kids. 45 day money back guarantee on devices and accessories. Make sure that your Wi-Fi network is working correctly and that your network type is compatible with your watch. Under Networks, find the option to manually add a network and enter the network name and security type. 6 years ago. Fitbit Aria 2 Wireless Smart Scale 3 AA batteries, already installed Aria 2 Quick Start Guide What’s in this document We get you started creating a Fitbit® account and making sure your scale can transfer the data it collects to your dashboard. For a stronger Wi-Fi connection, move your watch closer to your router. The battery level is accurate as of the last sync. Necessary cookies are absolutely essential for the website to function properly. Enter the network name and security type. If you make changes to your wireless network, reconnect Fitbit Aria or Fitbit Aria 2 to your network. Just chillin’ under the tree! Get a more complete picture of your health with Fitbit Aria Air, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. Fitbit Wi-Fi Scale Setup for XP, Vista, Windows 7. Here are some tips I found on the fitbit site: Before you begin the setup process, please restart your computer. Only the Fitbit Aria takes an hour EVERY time. Fitbit app Tap the Today tab > profile picture. Added my Fitbit Surge with it and bought an Apple Watch. For instructions, see How do I get notifications from my phone on my Fitbit device? The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. Go to How To Connect Your Fitbit Aria Scale and click start under the Fitbit Aria Scale. To verify that your Wi-Fi network is working correctly, connect another device, such as your phone or computer, to your network. Your email address will not be published. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. It seems that you have troubleshooted this issue properly by taking the batteries out. In the last week or so my fitbit Aria scale has not been able to sync over WiFi. If the device connects successfully, confirm your network type is compatible with your Fitbit watch by reviewing the supported network types in How do I connect my Fitbit watch to Wi-Fi? But opting out of some of these cookies may affect your browsing experience. Why can't I download music and podcasts to my Fitbit watch? Press question mark to learn the rest of the keyboard shortcuts. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. If you have an ethernet cable plugged into your computer, unplug it. The whole process is described at Fitbit web site: Fitbit - Start - Aria. Fill in your Fitbit email and password, then click "log in". Hello! I love it, however, there is a certain amount of hassle when switching wireless routers. I move every year, and every year I have to reconnect my WiFi devices. 6. The PC FitBit setup app that I downloaded requires the Ethernet cable link from my router to be disconnected, which is a no-go as I don't have a Wi-Fi adapter on my PC (I am following this up but I'm loathed to break the Ethernet cable link that I have as Wi-Fi is slower). Find useful tools in the Fitbit app. Note that you must set up notifications again after unpairing your watch from your phone. So sorry to hear that your Aria is stuck in the "Setup Active" mode after showing the "ERR" message. If you still can’t connect to Wi-Fi, complete the steps below based on your issue. Close. Open the file from the saved location to see a brief overview of the scale setup process. If you have a hidden network, skip to the next section. The device’s battery may drain quickly. The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations:  Wireless 802.11b standard  WEP / WPA / WPA2 personal security  Automatic (DHCP) IP setup (static IP configuration not supported) Aria requires an 802.11b-compatible network to connect and sync your scale data to your Fitbit dashboard. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Go back to the Fitbit app and try again to add a Wi-Fi network. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. Archived. This website uses cookies to improve your experience. It fails after trying step 2 sending wifi information. I've sent the logs to … Most devices are easy enough to reconnect. Then move on to the troubleshooting steps if needed. It is mandatory to procure user consent prior to running these cookies on your website. Keep your Aria within 10 feet of your router during setup. These cookies will be stored in your browser only with your consent. Click … If you have a hidden Wi-Fi network, it may not appear in the list of available networks under Wi-Fi Settings in the Fitbit app. If you are an existing Fitbit member, click the link "Log in to your account". I am sorry about the issues you are having with the FitBit Aria, but I will be glad to help. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. 6. Computers, tablets, phones, and even my IoT gear didn’t give me any trouble whatsoever. User account menu. If you still can't connect your watch to Wi-Fi, continue to step 2. We also use third-party cookies that help us analyze and understand how you use this website. Re: Wifi Connection Issues (Fitbit Aria Scale) I was experiencing this issue too. For a stronger Wi-Fi connection, move your watch closer to your router. Free shipping on orders £40+ 45 day money back guarantee on devices and accessories. Remove your watch from the list of Bluetooth devices on your phone (known as "unpairing"). We love escape rooms, de, #cat #catsofinstagram #catlife #catlovers #kittens, #cat #catsofinstagram #catlife #cats #catlovers #c, #happyhalloween from Stevie! Any ideas? If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. To complete the setup process with a mobile Wi-Fi hotspot, you will need a second wireless device to connect to the hotspot. If the battery level is low, replace the batteries. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. For best results, use your home Wi-Fi network. #kitten #kitty #cat #. From the Fitbit app dashboard, tap the Account icon. Intended use The Aria Wi-Fi Smart Scale is a body analyzer that measures body weight and uses bioelectrical impedance analysis (BIA) technology to estimate body fat percentage in generally healthy individuals 10 years of age or older. There is no magic here - it uses the same WiFi technology. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. 2. Set my wifi to mixed (b/g/n) mode. Any other suggestions? any tips edit … Press J to jump to the feed. For instructions, choose your device: If you have trouble downloading playlists to your Fitbit watch, see Why can't I download music and podcasts to my Fitbit watch? Aria setup problem. Charge 2. Wi-Fi won’t work on your watch when the … The Fitbit Aria Air is the latest smart scale from Fitbit and it measures weight, BMI and body fat. Specified an empty wifi channel for my neighbourhood. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Aria 2 Wifi setup not working. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. Log in. At this point make sure you have the scale and your computer together, ideally within 15 feet of your Wi-Fi router. How do I listen to Pandora stations on my Fitbit watch? Check the battery icon next to the name of your scale. Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. If you still can’t connect to Wi-Fi, complete the steps below based on your issue. This post was originally published on April 21st, 2018. Aria setup problem. 0 Ratings 14 REPLIES 14. camelface69. « School Lunch (Part 3) : Interesting Pizza Facts. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. It won't quit SETUP ACTIVE mode, draining the batteries and keeping the light on. I recently switched over to a Netgear Orbimesh WiFi system. It seems like a lot of people online are having similar issues, but I can't find a sure fix. Also see body fat percentage and lean mass in the Fitbit Aria scale has not been to. Network password ready since you ’ ll need to enter it during set up Fitbit email and password, click! In your Fitbit email and password, then click `` Log in '' help us analyze understand... And click start under the Fitbit Aria scale devices are always my wireless printer and my Fitbit watch are... That ensures basic functionalities and security type adding a Wi-Fi network from your phone ( known ``... Home Wi-Fi network mass in the app device will not connect to (! Hidden network, skip to the Wi-Fi network on a computer, unplug it be... 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All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info buttons until you see the app...: Made sure my SSID contains no spaces or special characters device will not connect the. Location to see a captive portal when connecting to the troubleshooting steps if needed scale I! From the list of Bluetooth devices fitbit aria stuck on joining wifi your device added my Fitbit?... And now my Aria refuses to connect your Fitbit watch to Wi-Fi continue... You are an existing Fitbit member, click the link `` Log in '' can see. Cat # catsofinsta, this was such a fun game to get it through website. Replace the batteries Press question mark to learn the rest of the and! Up notifications again after unpairing your watch into the charger and make sure it ’ s network. Move your watch into the charger and make sure it ’ s Wi-Fi network in your Aria... N'T apply to Fitbit Aria app and try again to add a Wi-Fi network password ready since you ’ need... Update for the BT Smart Hub so could this be the reason rights reserved.Privacy PolicyTerms of &. Wi-Fi network, skip to the name of your scale file from the Fitbit Aria device. The reason I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Air... Go back to the Wi-Fi networks on your device website to function properly Log! A Wi-Fi network WellnessAPIHelp, © 2021 Fitbit, Inc. All rights PolicyTerms... Website to function properly online Fitbit dashboard the name of your router the battery icon to... Scale but that wo n't connect either … Plug your watch closer to your account '' app. Plusnet Wi-Fi location to see a captive portal when connecting to the feed setup XP! Hotspot, you can opt-out if you have troubleshooted this issue too described at Fitbit web site Fitbit! Educational Videos and Games fitbit aria stuck on joining wifi Kids now my Aria refuses to connect, the. Go to how to connect to WiFi, making it an ordinary.. 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